I’ve also worked in tech support so I could relate to this story in Salon, “We don’t support that.” Working on internal support meant that I never had to learn the Mantra, but the overall process could be just as disappointing.
I’ve also worked in tech support so I could relate to this story in Salon, “We don’t support that.” Working on internal support meant that I never had to learn the Mantra, but the overall process could be just as disappointing.